Conditions of use

Terms & Conditions


1.DELIVERY OF GOODS BY A THIRD PARTY CARRIER

All goods delivered on behalf of clydewindows.com by any third party carrier are insured against damage during door-to-door transit/delivery. The receiver of the goods should carefully inspect all packaging for signs of damage or apparent damage upon receipt of goods, or sign unchecked if this is not a viable option at the time of delivery. If the packaging is in anyway whatsoever, torn, crushed, missing in part or whole, or the goods themselves are damaged in anyway whatsoever, or missing in part or whole, then the third party Carrier's delivery note should not be signed as 'RECEIVED IN GOOD CONDITION'. If the receiver of the goods is unsure or suspect about the goods having been damaged, then the third party Carrier's delivery note should not be signed! Instead, the receiver should clearly write on the delivery note 'GOODS RECEIVED DAMAGED' and include all details of the damage (including carton numbers, item descriptions and a description of the damage/missing parts).

Delivery Liability

 

By Ordering these items to be delivered rather than collected from the company I understand that I am accepting the terms and conditions of the courier company found here Parcel Monkey Terms & Conditions as any delivery or damage issues must be taken up directly with the courier who are fully responsible for all goods after they have left our company premises.

UNDER NO CIRCUMSTANCES SHOULD THE RECEIVER ACCEPT ANY DAMAGED GOODS AND SIGN FOR THEM AS PER NORMAL DELIVERY. FAILURE TO INSPECT DELIVERED GOODS UPON ARRIVAL WILL INVALIDATE ANY CLAIM AGAINST THE CARRIER AND A CLAIM FOR COMPENSATION!

 

This does not affect your statutory rights as a consumer

 

2. GENERAL TERMS & CONDITIONS OF SALE

The terms & conditions set out below apply without variation to every contract entered into by the company & associated Companies hereinafter referred to as the 'Company' for the sale of Goods, materials and services unless the variations thereto is expressly agreed to, in writing by the Company.

 

Acceptance: All orders accepted by the Company will be subject to these Conditions of Sale. If the Buyer issues his own Purchase Order containing Conditions of Purchase these Conditions of Sale shall be deemed to be incorporated in such Purchase Order and shall override any conflicting provision of the Purchase Order.

 

Pricing: All prices quoted on this web site or otherwise are valid for 30 days and are exclusive of Value Added Tax (unless stated otherwise) and carriage charges which shall be payable in addition to the price of the Goods. Prices are not guaranteed although every effort is made to maintain them.

 

Payment: Prices and Value Added Tax and carriage charges are strictly nett and payment is due at the time of order placement (unless stated otherwise) when the full invoice value becomes due. Payments can be made in Cash or online by Debit/Credit Card (VISA, MASTERCARD, JCB, EUROCARD, SWITCH & DELTA CARDS).

Delivery: The delivery time stated on this web site is an estimate only and shall not be considered a contractual obligation. The Company shall not be liable for any loss or damage sustained by the Buyer due to the Company's inability to maintain the delivery times so stated. The Goods will be at the Buyers risk when delivered to the Buyer (please refer to note 1 'DELIVERY OF GOODS BY A THIRD PARTY CARRIER'). The Company's obligation to deliver Goods is subject to circumstances beyond the Company's control as (but not limited to) strike, floods, fires, machine breakdown or any other conditions of force majeure.

 

Specifications: Technical data, dimensions, weights & colour etc., stated within the online catalogue on this web site are a guide only, and no guarantee is given or implied that Goods will conform in absolute detail to the descriptions and illustrations. The Company reserves the right to amend specifications and to withdraw Goods from its product portfolio without prior notice.

FAILURE TO OBSERVE THE CLAIMS PROCEDURE CAN INVALIDATE THE COMPANY'S CONTRACTUAL LIABILITY UNDER THESE CONDITIONS OF SALE.